Synapse Tech

Technical Dashboard

Real-time monitoring and system health

Critical Technical Issues

14 critical
CriticalTicketAdventist Health Community Careaubrey@gosynapsetech.com

Follow up with Jon Mcallister

Clearlake Capture Machine, email thread started with Jon M. follow up.

CriticalAssetSynapse Techaubrey@gosynapsetech.com

NO BACKUP ON SERVER

CriticalTicketSendero Dental Studio#MSP-646613 · msp-openaubrey@gosynapsetech.com

MSP Alert

CriticalTicketKyan Salehi DDS#MSP-513974 · msp-openaubrey@gosynapsetech.com

MSP Alert

CriticalTicketKids N Family Dentistry#MSP-468602 · msp-openaubrey@gosynapsetech.com

MSP Alert

CriticalTicketFresno Adventist Academy#MSP-420592 · msp-openaubrey@gosynapsetech.com

MSP Alert

CriticalTicketCommunity Dental Group#MSP-370412 · msp-openaubrey@gosynapsetech.com

MSP Alert

CriticalTicketApuy DDS#MSP-278978 · msp-openaubrey@gosynapsetech.com

MSP Alert

CriticalOtherApuy DDSaubrey@gosynapsetech.com

Other

P1 ISSUE - NO BACKUP ON SERVER2019

MediumProjectApuy DDSin_progress · Dylan Steenbergaubrey@gosynapsetech.com

PC INSTALLS

INSTALL FINAL PC IN BACK OFFICE FOR CRYSTAL.

CriticalProjectSierra View Endoaubrey@gosynapsetech.com

BACK UP SOLUTION

NEED TO QUOTE CLIENT FOR AXCIENT BACKUP.

CriticalProjectKids N Family Dentistryaubrey@gosynapsetech.com

SERVER MIGRATION

CLIENT WAS QUOTED A NEW SERVER. NEED TO RE DO QUOTE AND FIGURE OUT SOLUTION FOR THEM.

CriticalProjectNorthside Dentalaubrey@gosynapsetech.com

SERVER MIGRATOIN

CLIENT HAS A LOANER SERVER AT THE MOMENT. NEED TO GET THIER SERVER ORDERED AND CONFIGURED.

CriticalTicketClawson Honda of Fresno#ST-168546 · open-pending parts · Aubrey Fauthereejonathan@gosynapsetech.com

Help Desk

THIS NEEDS TO NOT BE AN ISSUE. NEEDS TO BE RESOLVED ASAP. CONTROLLER HAS BEEN ORDERED AND WILL BE DELIVERED TO ADI ON THURSDAY 4/9. THIS IS BOTTLE NECKING 3 TICKETS AND KEEPING NEW EMPLOYEES OUT OF FILE ROOM.

CriticalTicketManuel F. Desantos DDS#MSP-596063 · msp-open

MSP Alert

NO BACKUP ON SERVER2019

Auto

Server Health Monitor

0 servers monitored
0
Total Servers
0
Critical
0
Backup Issues
0
Stale Data
0
Updates Pending
0
Healthy Backups
All Servers Healthy
No issues detected
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Workstation Health Monitor

697 workstations
Updated Sep 25, 7:11 PM
697
Total
18
Critical Action Needed
0
Critical Pending
199
Offline
0
Need Patches
459
Healthy
Critical Issues
18 workstations
Expo Party Rentals
DESKTOP-BUR17NG
Windows 11 Home Premium Edition
User: DESKTOP-BUR17NG\Gabe
Disk 96% full
Khoe Dentistry
OP3
Windows 11 Professional Edition
User: OP3\Staff
Disk 93% full
Khoe Dentistry
OP-4
Windows 11 Professional Edition
User: OP-4\Staff
Disk 94% full
Israel J. Trujillo, DDS
FO3
Windows 11 Professional Edition
User: FO3\Staff
Disk 94% full
Hadi Hamdan-Anaheim (All Smiles)
FO2
Windows 11 Professional Edition
User: FO2\Staff
Disk 96% full
Sendero Dental Studio
SDWSFD2
Windows 10 Professional Edition
User: OFFICE\Admin
Disk 100% full
Sendero Dental Studio
SDWSFD1
Windows 10 Professional Edition
User: OFFICE\admin
Disk 92% full
Sendero Dental Studio
SDWSOM
Windows 11 Professional Edition
User: OFFICE\ADMIN
Disk 94% full
Sendero Dental Studio
SDWSCT
Windows 11 Pro for Workstations Edition
User: OFFICE\staff
Disk 93% full
Jose Sanchez
JOELLEPC
Windows 11 Professional Edition
User: SANCHEZDDS\Joelle
Disk 91% full
Clawson Honda of Fresno
WSNC19723
Windows 11 Professional Edition
User: CHFRESNO\joselopez
Disk 91% full
Clawson Honda of Fresno
WSNC24523
Windows 11 Professional Edition
User: CHFRESNO\rmcgrail
Disk 91% full
Clawson Honda of Fresno
WSNC19423
Windows 11 Professional Edition
User: CHFRESNO\ASHAMBLIN
Disk 98% full
Clawson Honda of Fresno
WSMS19523
Windows 11 Professional Edition
User: CHFRESNO\zrichards
Disk 99% full
Clawson Honda of Fresno
WSUC22523
Windows 11 Professional Edition
User: CHFRESNO\mhershberger
Disk 92% full
Clawson Honda of Fresno
WSUC22423
Windows 11 Professional Edition
User: CHFRESNO\carriaga
Disk 97% full
Clawson Honda of Fresno
WSUC22723
Windows 11 Professional Edition
User: CHFRESNO\ksandoval
Disk 95% full
Clawson Honda of Fresno
SURFACE28523
Windows 10 Home Premium Edition
User: SURFACE28523\Staff
Disk 100% full
Hardware Upgrade Pending
2 workstations
Expo Party Rentals
EXPOPINK
Windows 11 Professional Edition
Disk 100% full
Community Dental Group
FO1
Windows 11 Professional Edition
Disk 89%
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