Synapse Tech

Command Center

Team performance · stale items · daily briefing

Saturday, September 26

3

Behind Prod

techs

29

Stale Incidents

7d+ inactive

9

Stale Projects

7d+ inactive

8

Proj Needing Time

active

0

Tasks Due

0 this week

Stale Items

38
21d+ 14d+ 7d+
P1153d

EXPO - GUEST NETWORK CREATION

Expo Party Rentals

JKJonathan
P1138d

CLAWSON SWITCH/PORT REDUCTION

Clawson Honda of Fresno

AFAubrey
P1122d

CLAWSON ENTRA INTRODUCTION

Clawson Honda of Fresno

DSDylan
P1113d

MSP Alert

Sendero Dental Studio

P1113d

MSP Alert

Manuel F. Desantos DDS

P1113d

MSP Alert

Kyan Salehi DDS

P1113d

MSP Alert

Kids N Family Dentistry

P1113d

MSP Alert

Fresno Adventist Academy

P1113d

MSP Alert

Community Dental Group

P1113d

MSP Alert

Apuy DDS

P178d

Help Desk

Clawson Honda of Fresno

AFAubrey
P178d

Help Desk

Clawson Honda of Fresno

AFAubrey
P178d

Help Desk

Clawson Honda of Fresno

AFAubrey
P151d

NEW OPERATORY

Christine Haworth DDS

AFAubrey
P150d

Build SOW for Gate Controller Project

Synapse Tech

AFAubrey
P148d

Build SOW

Community Dental Group

AFAubrey
P148d

MSS Laptops

Clawson Honda of Fresno

DSDylan
P148d

NETWORK CABINET/SERVER MOUNTING

Community Dental Group

AFAubrey
P141d

BIOMETRICS LOGIN CONFIGURATION AND INSTALLATION

Clawson Honda of Fresno

JKJon
P127d

Print Server IP Reservations

Clawson Honda of Fresno

AFAubrey
P125d

AI Integration into Microsoft 365

Clawson Honda of Fresno

AFAubrey
P122d

Integrate Securly into Student Network

Fresno Adventist Academy

AFAubrey
P122d

integrate securly into iPads

Fresno Adventist Academy

AFAubrey
P122d

SECURITY STACK UPGRADE

Israel J. Trujillo, DDS

AFAubrey
P218d

Call Dentrix

Stacy Eastman DDS

DSDylan
P218d

New drop at north entrance needs 4 port keystone plate

Clawson Honda of Fresno

DSDylan
P217d

Check in With Barrington on Pano and what they want to do.

Synapse Tech

DSDylan
P217d

CAMERA AUDIO

Clawson Honda of Fresno

DSDylan
P216d

Help Desk

Synapse Tech

AFAubrey
P214d

S1 NOTIFCATIONS RESEARCH

Synapse Tech

AFAubrey
P214d

Ironscales Integration

Sierra View Endo

AFAubrey
P214d

SECURITY STACK UPGRADE

Sierra View Endo

AFAubrey
P214d

SERVER REFORMAT AND REFRESH

Forester Dental

AFAubrey
P311d

CLAWSON SERVERS S1 REMEDIATION

Clawson Honda of Fresno

AFAubrey
P310d

RUSK email/website hosting

Shawn Rusk DDS

AFAubrey
P39d

Configure Power on settings for Jumpbox @ Expo

Synapse Tech

AFAubrey
P38d

Sensor issue

Adventist Health Community Care

DSDylan
P37d

Issues with Chromebooks

Chowchilla Adventist School

AFAubrey
Monthly Production

Monthly Production — September 2026LIVE

Actually Billed

$2,225

6% of production

SLA Absorbed

$6,874

19% of production

Team Production

$36,758.5

of $44,046 target

Attainment83%
$0$44,046

Here's what it takes — 2 working days left

Daily team target

$7,121

$14,242 to go

Weekly team target

$35,605

~1 week left

DS
Dylan94%
$13,860of $14,682
Billed: $825SLA: $3,070
💪 $822 to go
TH
Trao90%
$13,233.5of $14,682
Billed: $0SLA: $1,194
💪 $1,448.5 to go
AF
Aubrey66%
$9,665of $14,682
Billed: $1,400SLA: $2,610
💪 $5,017 to go

Team Status

3 techs
TechProdSchedBehindOverdueProjectsMissing $MSPIssuesActions
AF

Aubrey

tier 1_plus

0.0h0.0h6.0h416
DS

Dylan

tier 1

0.0h0.0h6.0h—12
TH

Trao

tier 3

0.0h0.0h6.0h—3——